DenverGov 911
 Website Survey

1. How did you find our site?

Denvergov.com (1) 8%
Search Engine (10) 83%
City Intranet (0) 0%
Referred by someone (1) 8%
2. Is this your first visit to our site?

Yes (7) 58%
No (5) 42%
3. Are you involved in Emergency Service (Police, Fire or EMS) Communications?

Yes (10) 83%
No (2) 17%
4. Did you find the information you were looking for?

Yes (11) 92%
No (1) 8%
  
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Find city services near your home or business.
 
 Striving to Serve You!

The employees here at Denver 911 are concerned about the citizens of the City and County of Denver.  We are also concerned about the service you receive from us.  Please take a moment to complete the survey below.  This survey was designed to rate the quality of service received from the Police 911 Operators and Police Dispatchers. 

 

Denver Fire and EMS services are not included in this survey.

 

Thank you for your time!
  
 How Are We Doing?

1. Have you had contact with Denver 911 in the last 6 months?
2. Please rate the overall professionalism of the 911 Operator or Police Dispatcher you spoke with.
3. Did you request an officer be dispatched to your location?
4. Was an officer dispatched to your location?
5. Please rate the quality of the explanation given as to why an officer was NOT dispatched.
6. If the officers response time was lengthy, did you call Denver 911 back for an estimated time of arrival?
7. If you called Denver 911 for an estimated time of arrival, how informative was the 911 Operator or Police Dispatcher in their explanation?
8. How would you rate the knowledge and understanding of the 911 Operator or Police Dispatcher?
9. Did the 911 Operator or Dispatcher thank you for the information you provided?
10. Please rate the overall customer service your received when you contacted Denver 911.
Submit Survey  View Results
  
 


Emergency Number:  911

 

Non-emergency Number
Police: 720.913.2000

 

Special Needs Registry

   

City Agency Information:  311
 
  
 On-line Incident Reports
  
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