I receive the error message: An incorrect user name or password was entered. Please try again.
If you have tried again and it still does not work, please check that:
- You are using only lower case letters in your user name
- You are entering your password with upper and lower case, depending on how you have set up your password
If you still cannot log on, please email
CitywideAdmin.Help@Denvergov.org. In the email include that you are getting a password error when logging in. Do not send your password but please include the user name you are attempting to use.
I receive an error message about JAVA when I attempt to log in.
Please contact your agency's Technology Services, include in the email or phone call that you had a JAVA error when running Kronos. If you are do not know how to contact your agency's Technology Services, please contact
TSHelp.Desk@denvergov.org or call 720 913-HELP.
I receive an administration error when I attempt to log in to Kronos.