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Paying Certain Denver Traffic and General Sessions Tickets Online
INTERNET PAYMENTS
Frequently Asked Questions
INTERNET PAYMENTS
Frequently Asked Questions
What type of tickets may be paid online?
Payments accepted over the Internet depend upon a number of circumstances and typically fall into the following three categories: 1) You have appeared in court and have unpaid fines, costs, and fees; 2) You failed to appear in court or failed to pay a traffic ticket and a default judgment was entered; or 3) You wish to pay a ticket prior to the court date listed on the ticket. For category 3, there are two types of tickets: If you wish to pay a traffic ticket prior to the court date, the fine must be listed on the face of the ticket. You may also pay a General Sessions Summons and Complaint if the only charge(s) on the face of the ticket are for the following offenses or combination of the following offenses and if the court date has not yet passed:
§ 38-51.5 Shoplifting
§ 38-99 Urinating in Public
§ 39-3 Park Curfew
§ 39-18(a) Glass Bottles Prohibited or Littering
§ 39-10(b) Alcohol Consumption / Sale / Serving Prohibited
§ 12-47-901(1)(h)(I) Public Consumption of Alcohol
§ 39-19(a) Failure to Obey Sign in Park
§ 7-294(a) Sale of Ticket at a Premium
§ 18-18-406(1) Possession of Marijuana < 1 oz
§ 18-18-428(1) Possession of Drug Paraphernalia
§ 25-14-208(2) Smoking Where Prohibited
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Can I make a payment on any Denver County Court case?
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- No. However, we are constantly seeking ways to accept more types of payments online.
A fine amount is listed on my ticket and my court date is scheduled on a future date; however, my payment is being rejected online. Why?
On rare occasions, an officer writes a fine amount on a ticket that should have required a mandatory court appearance. On even rarer occasions a computer glitch may have caused your fine amount to be calculated incorrectly and / or indicated that a violation is payable even though it requires a mandatory court appearance. While the Court will honor the payable amount, the matter must be handled in person at one of our payment locations.
Why is my ticket not eligible to be paid online?
POSSIBLE REASONS why a ticket is not eligible for internet payment are as follows:
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POSSIBLE REASONS why a ticket is not eligible for internet payment are as follows:
- You may have been charged with a violation that requires you to appear in court.
- The officer may have written a fine amount on a ticket and / or a computer error may have indicated that a ticket is payable. For these types of circumstances where a mandatory court appearance is required, but the error causes the citation to be issued as a payable citation, the Court will honor the payable amount. However, the matter must be handled in person at one of our payment locations.
- You may have been involved in an accident and were charged with a violation that requires your appearance in court.
- Your ticket may already be closed because 1) Upon review of your ticket, the charge(s) have been dismissed, or 2) We have received payment in full. For traffic tickets, contact the Traffic Division at 720-865-7840 for details. For all other Denver County Court Summons and Complaint tickets, contact the Court at 720-337-0410.
- A fine amount is not indicated on the ticket (face of ticket for traffic cases; for General Sessions Summons and Complaints, payable charges are listed on the back of the ticket) and your appearance in court is mandatory.
- You may have missed court and your ticket may be in Warrant status. If your ticket is in Warrant status, you will need to post a bond or appear at an add-on court session. For Traffic tickets, contact the Traffic Division at 720-865-7840 for details. For all other Denver County Court Summons and Complaint tickets, contact the Court at 720-337-0410.
- You may currently be on a payment plan. Currently, pre-arranged payments need to be made in person at any of our payment locations or via mail.
- You may have appeared in court but failed to pay the fine assessed in court, which resulted in the case being in a Failure to Pay Warrant status. Currently, these types of payments need to be made in person or via mail.
For Traffic Tickets:
- 1437 Bannock St., RM 135, Denver, 80202 720-865-7840
For General Sessions Summons and Complaint Tickets:
520 W. Colfax Avenue, Denver, CO 80204 720-337-0410
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Why is my appearance in court mandatory?
- You may have been charged with a violation(s) that requires your appearance in court. Unless a violation(s) is mandated by the court as a payable offense or is specifically identified under statute or ordinance (law) as being eligible to be paid without a court appearance, your appearance in court is mandatory.
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I was involved in a traffic accident. Is my appearance in court mandatory?
- If your traffic ticket includes a fine amount written in by the officer, your appearance in court is NOT mandatory. You may pay your fine.
- If your traffic citation does not include a fine amount written in by the officer, your appearance in court may be mandatory. Contact the Traffic Division for more information at 720-865-7840.
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Will I be charged a fee to make a payment online?
- Yes. All transactions will include the assessment of an Internet Administrative Fee, which is an additional 2.5% of your transaction.
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Why is the total amount due different online from the amount written on my ticket?
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- The officer may have erroneously entered a larger fine amount;
- A clerical error may have been made;
- A computer error may have been made;
- For traffic tickets, your payment will be higher if it is being received after the 20 day discount period, but still prior to your court date. Please note that the early payment discounts do not apply to payable General Sessions Summons and Complaint citations.
- You may have been assessed additional fees for failure to appear, failure to pay or referral fees for a collection agency.
- An Internet Administrative Fee has been added.This online service includes an Internet Administrative Fee that allows the City and County of Denver to deliver this service at little or no cost to the taxpayers of the City and County of Denver. The Internet Administrative Fee associated with this service is 2.5% of the amount of your transaction.
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What is an Internet Administrative Fee?
This online service includes an Internet Administrative Fee that allows the City and County of Denver to deliver this service at little or no cost to the taxpayers of the City and County of Denver. The Internet Administrative Fee associated with this service is 2.5% of the amount of your transaction.
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I appeared in court and a fine was assessed. May I pay that fine online?
Yes, but only if your case is not in warrant status or you are not on a payment plan.
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Can I make an online partial payment of the fine that is due on the face of my ticket?
Not at this time. All fines and costs as well as the Internet Administrative Fee, must be paid in full.
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I am on a payment plan. Can I pay my fine online?
Not at this time. You must either mail in your payment or visit any of the following payment locations.
For Traffic Tickets:
- 1437 Bannock St., RM 135, Denver, 80202 720-865-7840
For Unified Summons and Complaint Tickets:
- 520 W. Colfax Avenue, Denver, CO 80204 720-337-0410
How do I check the status of a payment I made online?
- You may review your ticket status online at www.DenverGov.org/court. Your ticket will be closed within a few minutes from receipt of payment.
- You may print a receipt by following the prompts within the program.
- If you included an email address when making your internet payment, you will receive an email confirmation and receipt showing that your ticket was paid.
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How do I obtain proof that my ticket was paid in full and/or proof that my court date was cancelled (vacated)?
- You may print a receipt by following the prompts within the program.
- You may print your ticket status by visiting www.DenverGov.org/court.
- If you include an email address when making your internet payment, you will receive a confirmation email that your ticket was paid.
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What happens if I do not pay my fine or appear in court?
The result depends upon the type(s) of violation(s) with which you were charged. Possible outcomes include:
- Your case may go into default status which means that you will automatically be found guilty and assessed points and court costs.
- On some cases, various surcharges may also be imposed as required by law.
- A lien may be issued against your license and an additional fee of $30 will be assessed.
- Your driving privileges may be revoked, suspended or otherwise restrained;
- A warrant for your arrest may be issued;
- Your case may be referred to a collection agency.
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What are “Points Assessed”?
· The points assessed are the points that are reported to the Denver Motor Vehicle when you accept the plea bargain the City is offering. This applies ONLY to Traffic tickets. The points assessed are noted on the face of your ticket or were explained to you in the courtroom if you appeared in court. If you are paying prior to your court date, a description of the lower point charges are located on the back of your ticket and are as follows:
o 1 point R.M.C. 54-70(b) Defective Headlamps
o 2 points R.M.C. 54-68 Operating an Unsafe or Defective Vehicle
o 3 points R.M.C. 54-155 Driving Too Fast for Conditions
o 4 points R.M.C. 54-258 Disobedience to Stop Sign
For example: Your ticket may indicate Total Points = 4 if paid after 20 days but before your arraignment date and Total Points = 2 if paid within 20 days. Although the ticket may indicate a higher point amount if paid after 20 days, please be aware that you are still eligible to accept the lower point charge on the face of the ticket, up until the time of your court appearance.
Why is the time indicated on my receipt different from the actual time I made my online payment?
For standardization purposes, the time shown on your receipt is Eastern Standard Time (EST).
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For more information, please call the following numbers:
For Traffic Tickets: 720-865-7840
For General Sessions Summons and Complaints: 720-337-0410.
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