Kronos Time Clock Help

Kronos Timeclock & Badge Help

Error message "Unknown User" when I badge

Please report your badge number found on the back of your City or Kronos badge to CitywideAdmin.Help@Denvergov.org.

Error message "Unknown Home Employee" when I badge

If this is a Kronos Timeclock that you are allowed to use, please ask your supervisor to email CitywideAdmin.Help@Denvergov.org to grant you access to this timeclock. Your supervisor must include in the request:

The timeclock location
Employee name and employee ID number

My badge has been damaged and I am unable to clock in at the Kronos time clock

If your badge is damaged, you will have to replace your badge. How you replace your badge depends on its type:

City issued ID from Facilities Management (this has your photo on it)
Citywide Payroll Issued Kronos Badge
Kronos Badge for DIA employees
Public Works Waste Water ID badges, contact Carlos Guerra at (303)446-3452

I have misplaced my badge, or my badge was stolen

If your badge is missing, you will have to replace your badge. How you replace your badge depends on its type:

City issued ID from Facilities Management (this has your photo on it)
Citywide Payroll Issued Kronos Badge
Kronos Badge for DIA employees
Public Works Waste Water ID badges, contact Carlos Guerra at (303)446-3452